:root{--bg: #FAF7F2;--surface: #FFFFFF;--surface-2: #F5F1EB;--ink: #2A2622;--muted: #7C736B;--line: #E7E1D8;--line-soft: #F2EEE7;--brand: #5A5048;--brand-mid: #6E6258;--brand-strong: #3C342E;--brand-soft: #ECE6DE;--on-brand: #FAF7F2;--accent: #C49A6C;--accent-soft: #F1E6D6;--accent-ink: #8A6334;--success: #3F6B57;--success-mid: #4E8068;--success-soft: #E2ECE6;--note: #FBF6EC;--note-border: #E9DEC6;--note-accent: #C9A35F;--danger: #B5532E;--wpp: #25D366;--wpp-dark: #128C7E;--wpp-bubble-sent: #E6F4D9;--wpp-bubble-recv: #FFFFFF;--wpp-bg: #ECE6DD;--shadow-sm: 0 1px 2px rgba(60, 52, 46, .05);--shadow-md: 0 4px 16px rgba(60, 52, 46, .08);--shadow-lg: 0 12px 32px rgba(40, 34, 30, .16);--radius: 8px;--radius-lg: 12px;--font-sans: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--font-display: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--stage-novo: #8A8079;--stage-conectado: #6E7F73;--stage-agendado: #C49A6C;--stage-confirmado: #5A5048;--stage-realizado: #3F6B57;--stage-followup: #9A8C7E;--marrom: var(--brand);--marrom-dark: var(--brand-strong);--marrom-light: var(--brand-mid);--marrom-soft: var(--brand-soft);--bege: var(--accent);--bege-soft: var(--accent-soft);--pessego: var(--accent);--pessego-soft: var(--accent-soft);--verde: var(--success);--verde-light: var(--success-mid);--verde-soft: var(--success-soft);--offwhite: var(--bg);--white: var(--surface);--linha: var(--line);--linha-soft: var(--line-soft)}:root[data-tenant=metabolica]{--bg: #F5EEE7;--surface: #FFFFFF;--surface-2: #F2E9D8;--ink: #4A3628;--muted: #5C5857;--line: #E4D8C2;--line-soft: #EFE7D7;--brand: #836E43;--brand-mid: #9A8350;--brand-strong: #4A3628;--brand-soft: #EDE0C4;--on-brand: #FBF8F5;--accent: #7B6337;--accent-soft: #F0E6CF;--accent-ink: #624F2C;--success: #40966B;--success-mid: #357F5A;--success-soft: #EBF0ED;--note: #FBF6EC;--note-border: #E9DEC6;--note-accent: #B89A52;--danger: #88423A;--stage-novo: #9A8350;--stage-conectado: #836E43;--stage-agendado: #B89A52;--stage-confirmado: #7B6337;--stage-realizado: #40966B;--stage-followup: #5C5857;--font-display: "Playfair Display", Georgia, serif;--font-sans: "Montserrat", system-ui, -apple-system, sans-serif}:root[data-tenant=rhogger-mendes]{--bg: #FFF8F3;--surface: #FFFFFF;--surface-2: #F2EEE7;--ink: #2A1F18;--muted: #7A6A5C;--line: #E5DED2;--line-soft: #F2EEE7;--brand: #73523F;--brand-mid: #8C6952;--brand-strong: #4F3528;--brand-soft: #EDE3D7;--on-brand: #FFF8F3;--accent: #E5B58F;--accent-soft: #F2D7BE;--accent-ink: #8A5A2B;--success: #0E3F2F;--success-mid: #1F5C49;--success-soft: #E1ECE6;--note: #FBF5E9;--note-border: #E8D9B3;--note-accent: #C9A35F;--danger: #B5532E;--stage-novo: #8C6952;--stage-conectado: #1F5C49;--stage-agendado: #DFA97D;--stage-confirmado: #73523F;--stage-realizado: #0E3F2F;--stage-followup: #7A6A5C;--font-display: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--font-sans: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif}*{box-sizing:border-box}body{margin:0;font-family:var(--font-sans, system-ui, sans-serif);color:var(--ink, #2A1F18)}.app{display:flex;min-height:100vh}.main{flex:1;padding:24px}.screen h1{margin-top:0}.login{max-width:320px;margin:15vh auto;display:flex;flex-direction:column;gap:12px}.login input,.login button{padding:10px 12px;font-size:15px}.login-error{color:#b00020;font-size:14px}.sidebar{width:240px;background:var(--surface);border-right:1px solid var(--line);padding:20px 16px;display:flex;flex-direction:column;gap:8px}.sidebar-brand{font-weight:700;margin-bottom:16px}.sidebar nav{display:flex;flex-direction:column;gap:4px}.sidebar-nav-item{padding:8px 10px;border-radius:8px;text-decoration:none;color:var(--ink)}.sidebar-nav-item.active{background:var(--accent);color:#fff}.sidebar-logout{margin-top:auto;background:none;border:1px solid var(--line);border-radius:8px;padding:8px;cursor:pointer}.app{display:flex;height:100vh;overflow:hidden;background:var(--bg);--sidebar-w: 260px}.app.collapsed{--sidebar-w: 68px}.main{flex:1;min-width:0;display:flex;flex-direction:column;overflow:hidden}.sidebar{width:var(--sidebar-w);background:var(--brand);color:var(--on-brand);border-right:none;padding:22px 14px 16px;display:flex;flex-direction:column;gap:2px;position:relative;overflow:visible;transition:width .25s cubic-bezier(.32,.72,0,1),padding .25s ease}.app.collapsed .sidebar{padding:22px 8px 16px}.sidebar-brand{display:flex;align-items:center;justify-content:center;gap:10px;padding:8px 6px 18px;min-height:76px;border-bottom:1px solid rgba(250,247,242,.16);margin-bottom:10px}.sidebar-brand .brand-full{display:block;width:100%;max-width:200px;max-height:60px;object-fit:contain}.sidebar-brand .brand-mark{display:none;width:44px;height:auto;object-fit:contain;margin:0 auto}.sidebar-brand .brand-text{font-family:var(--font-display);font-weight:800;font-size:18px;letter-spacing:.2px;text-align:center}.app.collapsed .sidebar-brand .brand-full{display:none}.app.collapsed .sidebar-brand .brand-mark{display:block}.app.collapsed .sidebar-brand .brand-text{display:none}.sidebar nav{display:flex;flex-direction:column;gap:2px;margin-top:4px}.sidebar-nav-item{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:var(--radius);text-decoration:none;color:#faf7f2c7;font-size:13.5px;font-weight:500;transition:all .15s ease;white-space:nowrap;overflow:hidden}.sidebar-nav-item:hover{background:#ffffff1a;color:var(--on-brand)}.sidebar-nav-item.active{background:#ffffff2e;color:var(--on-brand);font-weight:600;box-shadow:inset 2px 0 0 var(--accent)}.sidebar-nav-item svg{flex-shrink:0}.sidebar-nav-item-label{flex:1;transition:opacity .18s ease}.app.collapsed .sidebar-nav-item{justify-content:center;padding:11px 8px}.app.collapsed .sidebar-nav-item-label{display:none}.sidebar-footer-wrap{margin-top:auto;position:relative}.sidebar-footer{width:100%;padding:12px 6px 4px;border:none;border-top:1px solid rgba(250,247,242,.16);background:none;cursor:pointer;text-align:left;border-radius:0;display:flex;align-items:center;gap:10px;transition:background .15s ease}.sidebar-footer:hover{background:#ffffff0f}.sidebar-avatar{width:34px;height:34px;border-radius:50%;color:var(--on-brand);font-weight:700;display:flex;align-items:center;justify-content:center;font-size:12.5px;flex-shrink:0}.sidebar-user-block{display:flex;flex-direction:column;transition:opacity .18s ease;min-width:0;overflow:hidden}.sidebar-user-name{font-size:12.5px;font-weight:600;color:var(--on-brand);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user-role{font-size:10.5px;color:var(--on-brand);opacity:.7;white-space:nowrap}.app.collapsed .sidebar-footer{justify-content:center;padding:12px 0 4px}.app.collapsed .sidebar-user-block{display:none}.sidebar-user-menu{position:absolute;bottom:calc(100% + 4px);left:6px;right:6px;background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow-lg);overflow:hidden;z-index:250;padding:4px}.sidebar-user-menu-item{display:block;width:100%;text-align:left;padding:9px 12px;border:none;background:none;font-size:12.5px;color:var(--ink);cursor:pointer;border-radius:7px}.sidebar-user-menu-item:hover{background:var(--surface-2)}.sidebar-user-menu-item.danger{color:var(--danger)}.sidebar-toggle{position:fixed;top:22px;left:calc(var(--sidebar-w) - 14px);width:28px;height:28px;background:var(--surface);color:var(--brand);border:1px solid var(--line);border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:200;transition:left .25s cubic-bezier(.32,.72,0,1),transform .18s ease,background .15s ease;box-shadow:var(--shadow-md)}.sidebar-toggle:hover{background:var(--brand);color:var(--on-brand);border-color:var(--brand);transform:scale(1.08)}.sidebar-toggle svg{transition:transform .25s ease}.app.collapsed .sidebar-toggle svg{transform:rotate(180deg)}.screen-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 24px;background:var(--surface);border-bottom:1px solid var(--line);flex-shrink:0}.screen-header-title{font-family:var(--font-display);font-size:20px;font-weight:700;color:var(--ink);line-height:1.3}.screen-header-sub{font-size:12px;color:var(--muted);margin-top:3px}.crm-toast{position:fixed;bottom:28px;right:28px;background:var(--success);color:var(--on-brand);padding:13px 18px;border-radius:10px;font-size:13px;font-weight:600;box-shadow:var(--shadow-lg);transform:translateY(80px);opacity:0;pointer-events:none;transition:all .25s cubic-bezier(.32,.72,0,1);z-index:300}.crm-toast.error{background:var(--danger)}.crm-toast.open{transform:translateY(0);opacity:1}.conversas{flex:1;display:grid;grid-template-columns:340px 1fr auto;grid-template-rows:minmax(0,1fr);min-height:0}.conv-sidebar{background:var(--surface);border-right:1px solid var(--linha);display:flex;flex-direction:column;overflow:hidden}.conv-sidebar-header{padding:14px 16px;border-bottom:1px solid var(--linha-soft);display:flex;flex-direction:column;gap:10px}.conv-search{background:var(--offwhite);border-radius:8px;padding:9px 13px;display:flex;align-items:center;gap:8px;border:1px solid var(--linha-soft)}.conv-search input{background:transparent;flex:1;font-size:13px;border:none;outline:none;color:var(--ink);font-family:inherit}.conv-filters{display:flex;flex-direction:column;gap:5px}.conv-filters-row{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.conv-filter{padding:6px 12px;font-size:11.5px;border-radius:12px;background:var(--offwhite);color:var(--muted);white-space:nowrap;cursor:pointer;font-weight:500;border:1px solid transparent;transition:all .15s ease}.conv-filter:hover{color:var(--marrom)}.conv-filter.active{background:var(--marrom);color:var(--offwhite)}.conv-filter.alert.active{background:var(--pessego);color:var(--brand-strong)}.conv-list{flex:1;overflow-y:auto}.conv-item{display:flex;gap:12px;padding:14px 16px;border-bottom:1px solid var(--linha-soft);cursor:pointer;transition:background .12s ease;position:relative;width:100%;text-align:left;background:none;border-left:none;border-right:none;border-top:none;font-family:inherit}.conv-item:hover{background:var(--offwhite)}.conv-item.active{background:var(--marrom-soft)}.conv-item.active:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--marrom)}.conv-item-empty{padding:40px 24px;text-align:center;color:var(--muted);font-size:13px;line-height:1.6}.conv-avatar{width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:600;color:#fff;font-size:14.5px;flex-shrink:0}.conv-meta{flex:1;min-width:0}.conv-meta-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:3px}.conv-meta-top-right{display:flex;align-items:center;gap:6px;flex-shrink:0;margin-left:6px}.conv-name{font-size:14px;font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.4}.conv-time{font-size:11px;color:var(--muted);flex-shrink:0}.conv-time.unread{color:var(--wpp-dark);font-weight:600}.conv-preview{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:6px}.conv-tags-row{display:flex;gap:5px;align-items:center;flex-wrap:wrap}.conv-mini-tag{font-size:10px;font-weight:600;padding:2.5px 7px;border-radius:8px;display:inline-flex;align-items:center;gap:4px;white-space:nowrap;line-height:1.4;background:var(--surface-2);color:var(--muted)}.mini-dot{width:5px;height:5px;border-radius:50%;background:currentColor;opacity:.7;flex-shrink:0}.conv-unread-dot{background:var(--wpp);color:#fff;border-radius:10px;min-width:18px;height:18px;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 5px}.conv-aging-badge{background:var(--pessego-soft);color:var(--accent-ink);font-size:9.5px;font-weight:700;padding:2px 6px;border-radius:6px;letter-spacing:.2px}.chat{display:flex;flex-direction:column;background:var(--wpp-bg);background-image:radial-gradient(circle at 1px 1px,rgba(60,52,46,.04) 1px,transparent 0);background-size:18px 18px;overflow:hidden;min-width:0}.chat-header{background:var(--surface);padding:13px 22px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--linha);flex-shrink:0}.chat-header-info{flex:1;min-width:0}.chat-header-name{font-size:15px;font-weight:600;color:var(--ink);margin-bottom:2px;line-height:1.3}.chat-header-status{font-size:11.5px;color:var(--muted);display:flex;align-items:center;gap:5px}.chat-header-stage{background:var(--bege-soft);color:var(--brand-strong);font-size:11px;font-weight:600;padding:5px 11px;border-radius:6px;letter-spacing:.2px}.chat-action-btn{width:34px;height:34px;border-radius:7px;display:flex;align-items:center;justify-content:center;color:var(--muted);transition:all .15s ease;background:none;border:none;cursor:pointer}.chat-action-btn:hover{background:var(--offwhite);color:var(--marrom)}.chat-body{flex:1;overflow-y:auto;padding:24px 80px;display:flex;flex-direction:column;gap:6px}.chat-day{align-self:center;background:var(--surface);font-size:11px;color:var(--muted);padding:5px 14px;border-radius:10px;margin:14px 0;box-shadow:var(--shadow-sm);font-weight:500}.bubble{max-width:64%;padding:8px 12px 6px;border-radius:8px;font-size:13.5px;line-height:1.5;position:relative;box-shadow:0 1px .5px #00000021;word-wrap:break-word;white-space:pre-wrap}.bubble-received{background:var(--wpp-bubble-recv);align-self:flex-start;border-top-left-radius:0;color:var(--ink)}.bubble-sent{background:var(--wpp-bubble-sent);align-self:flex-end;border-top-right-radius:0;color:var(--ink)}.bubble-time{font-size:10px;color:#00000073;margin-top:2px;text-align:right;display:flex;justify-content:flex-end;align-items:center;gap:3px}.bubble-check{color:var(--wpp-dark);font-weight:700;font-size:11px}.bubble.sending{opacity:.7}.bubble.failed{background:#f6e2da}.bubble-retry{color:var(--danger);font-weight:700;cursor:pointer;background:none;border:none;font-size:11px}.chat-input-bar{background:var(--offwhite);padding:12px 18px;display:flex;gap:10px;align-items:center;border-top:1px solid var(--linha);flex-shrink:0;position:relative}.chat-input-bar-btn{width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--muted);transition:all .15s ease;background:none;border:none;cursor:pointer}.chat-input-bar-btn:hover{background:var(--marrom-soft);color:var(--marrom)}.chat-input{flex:1;background:var(--surface);border-radius:22px;padding:11px 18px;font-size:14px;border:1px solid var(--linha);transition:border-color .15s ease;outline:none;font-family:inherit;color:var(--ink)}.chat-input:focus{border-color:var(--marrom)}.chat-send-btn{width:44px;height:44px;border-radius:50%;background:var(--wpp);color:#fff;display:flex;align-items:center;justify-content:center;transition:background .15s ease;border:none;cursor:pointer;flex-shrink:0}.chat-send-btn:hover{background:var(--wpp-dark)}.chat-send-btn:disabled{opacity:.5;cursor:default}.templates-popover{position:absolute;bottom:70px;left:16px;background:var(--surface);border:1px solid var(--linha);border-radius:12px;box-shadow:var(--shadow-lg);width:360px;max-height:380px;overflow:hidden;z-index:30;display:flex;flex-direction:column}.templates-popover-header{padding:12px 16px;border-bottom:1px solid var(--linha-soft);display:flex;justify-content:space-between;align-items:center}.templates-popover-title{font-size:12px;font-weight:700;color:var(--marrom);text-transform:uppercase;letter-spacing:1.2px}.templates-popover-close{color:var(--muted);background:none;border:none;cursor:pointer}.templates-list{flex:1;overflow-y:auto}.template-item{padding:12px 16px;border-bottom:1px solid var(--linha-soft);cursor:pointer;transition:background .1s ease;width:100%;text-align:left;background:none;border-left:none;border-right:none;border-top:none;font-family:inherit}.template-item:hover{background:var(--offwhite)}.template-item:last-child{border-bottom:none}.template-item-name{font-size:12.5px;font-weight:600;color:var(--marrom);margin-bottom:4px}.template-item-text{font-size:12.5px;color:var(--ink);line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);padding:40px;text-align:center}.chat-empty-icon{width:56px;height:56px;border-radius:14px;background:var(--marrom-soft);color:var(--marrom);display:flex;align-items:center;justify-content:center;margin-bottom:18px;font-size:26px}.chat-empty-title{font-size:15px;font-weight:600;color:var(--ink);margin-bottom:6px}.chat-empty-text{font-size:13px;max-width:280px;line-height:1.5}.drawer-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#2a262273;opacity:0;pointer-events:none;transition:opacity .22s ease;z-index:100;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.drawer{position:fixed;top:0;right:0;width:480px;max-width:92vw;height:100vh;background:var(--surface);box-shadow:var(--shadow-lg);transform:translate(100%);transition:transform .28s cubic-bezier(.32,.72,0,1);z-index:101;display:flex;flex-direction:column;overflow:hidden}.drawer.open{transform:translate(0)}.drawer-header{padding:24px 24px 20px;background:var(--brand);color:var(--on-brand);position:relative}.drawer-close{position:absolute;top:18px;right:18px;width:32px;height:32px;border-radius:7px;display:flex;align-items:center;justify-content:center;color:var(--on-brand);background:#ffffff29;border:none;cursor:pointer}.drawer-close:hover{background:#ffffff42}.drawer-avatar-row{display:flex;gap:14px;align-items:center;margin-bottom:12px}.drawer-avatar{width:54px;height:54px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;color:#fff;flex-shrink:0;border:2px solid rgba(255,255,255,.4)}.drawer-name{font-family:var(--font-display);font-size:22px;font-weight:700;line-height:1.3}.drawer-phone{font-size:13px;opacity:.92;display:flex;align-items:center;gap:6px;margin-top:4px}.drawer-stage-row{display:flex;gap:6px;margin-top:16px;flex-wrap:wrap}.drawer-stage-badge{display:inline-flex;align-items:center;gap:5px;background:#fff3;padding:5px 10px;border-radius:8px;font-size:11px;font-weight:600;color:var(--on-brand);letter-spacing:.2px}.drawer-stage-badge .mini-dot{background:var(--accent);opacity:1}.drawer-body{flex:1;overflow-y:auto;padding:22px}.drawer-section{margin-bottom:24px}.drawer-section-title{font-size:11px;text-transform:uppercase;letter-spacing:1.4px;color:var(--marrom);font-weight:700;margin-bottom:12px}.drawer-field{margin-bottom:12px}.drawer-field-label{font-size:12px;color:var(--muted);margin-bottom:5px;font-weight:500}.drawer-field-value{font-size:13.5px;color:var(--ink)}.drawer-input,.drawer-select{width:100%;background:var(--offwhite);border:1px solid var(--linha);border-radius:7px;padding:10px 12px;font-size:13px;color:var(--ink);transition:all .15s ease;font-family:inherit;outline:none}.drawer-input:focus,.drawer-select:focus{border-color:var(--marrom);background:var(--surface)}.drawer-input:disabled{opacity:.7}.drawer-footer{padding:14px 20px;border-top:1px solid var(--linha);display:flex;gap:8px;background:var(--surface)}.drawer-btn{padding:11px;border-radius:7px;font-size:13px;font-weight:600;display:flex;align-items:center;justify-content:center;gap:6px;transition:all .15s ease;border:none;cursor:pointer}.drawer-btn-primary{flex:1;background:var(--marrom);color:var(--on-brand)}.drawer-btn-primary:hover{background:var(--marrom-dark)}.drawer-btn-primary:disabled{opacity:.6;cursor:default}.drawer-btn-outline{flex:1;background:var(--surface);color:var(--marrom);border:1px solid var(--linha)}.drawer-btn-outline:hover{background:var(--offwhite)}.drawer-error{color:var(--danger);font-size:12.5px;margin-top:8px}.conv-skel{display:flex;gap:12px;padding:14px 16px;border-bottom:1px solid var(--linha-soft)}.skel-circle{width:44px;height:44px;border-radius:50%;flex-shrink:0}.skel-line{height:10px;border-radius:5px}.skel-pulse{background:linear-gradient(90deg,var(--surface-2) 25%,var(--linha-soft) 37%,var(--surface-2) 63%);background-size:400% 100%;animation:skel 1.4s ease infinite}@keyframes skel{0%{background-position:100% 50%}to{background-position:0 50%}}.state-pad{padding:48px 28px;text-align:center;color:var(--muted);display:flex;flex-direction:column;align-items:center;gap:10px}.state-title{font-size:15px;font-weight:600;color:var(--ink)}.state-text{font-size:13px;line-height:1.5;max-width:320px}.state-retry{margin-top:6px;background:var(--marrom);color:var(--on-brand);border:none;border-radius:7px;padding:8px 16px;font-size:13px;font-weight:600;cursor:pointer}.chat-head-id{display:flex;align-items:center;gap:12px;padding:6px 10px 6px 6px;border-radius:10px;background:none;border:none;cursor:pointer;text-align:left;transition:background .15s ease}.chat-head-id:hover{background:var(--offwhite)}.conv-avatar.sm{width:38px;height:38px;font-size:13px}.conv-avatar.lg{width:60px;height:60px;font-size:21px}.chat-header-name{display:flex;align-items:center;gap:5px}.name-caret{color:var(--muted);transform:rotate(0);transition:transform .2s ease;opacity:.7}.name-caret.open{transform:rotate(90deg);color:var(--marrom);opacity:1}.btn-ghost{display:flex;align-items:center;gap:6px;padding:8px 12px;border-radius:9px;font-size:12px;font-weight:600;color:var(--marrom);background:var(--bege-soft);border:none;cursor:pointer;transition:background .15s ease}.btn-ghost:hover{background:var(--marrom-soft)}.btn-ghost.subtle{background:var(--offwhite);color:var(--muted)}.btn-ghost.subtle:hover{background:var(--surface-2);color:var(--ink)}.btn-ghost.icon-only{padding:9px}.btn-ghost.icon-only.active{background:var(--marrom);color:var(--surface)}.chat-input-wrap{position:relative;padding:12px 18px 16px;background:var(--surface);border-top:1px solid var(--linha);flex-shrink:0}.chat-input{display:flex;align-items:center;gap:4px;background:var(--offwhite);border:1px solid var(--linha);border-radius:14px;padding:6px 7px;transition:border .15s ease,box-shadow .15s ease}.chat-input:focus-within{border-color:var(--marrom);box-shadow:0 0 0 3px var(--marrom-soft)}.chat-input-field{flex:1;border:none;background:none;font-size:13px;color:var(--ink);padding:7px 6px;outline:none;font-family:inherit}.ci-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:var(--muted);background:none;border:none;cursor:pointer;transition:background .14s ease,color .14s ease;flex-shrink:0}.ci-icon:hover{background:var(--surface-2);color:var(--marrom)}.ci-icon.qr{color:var(--accent-ink)}.ci-icon.qr.active,.ci-icon.qr:hover{background:var(--bege-soft)}.chat-input .send{width:38px;height:38px;border-radius:11px;background:var(--marrom);color:var(--surface);display:flex;align-items:center;justify-content:center;border:none;cursor:pointer;flex-shrink:0;margin-left:2px;transition:background .15s ease}.chat-input .send:disabled{opacity:.45;cursor:default}.chat-input .send:not(:disabled):hover{background:var(--accent-ink)}.qr-pop{position:absolute;left:18px;right:18px;bottom:76px;background:var(--surface);border:1px solid var(--linha);border-radius:13px;box-shadow:var(--shadow-sm);padding:7px;z-index:10}.qr-pop-title{font-size:10px;letter-spacing:.1em;text-transform:uppercase;font-weight:700;color:var(--muted);padding:5px 10px}.qr-item{display:block;width:100%;text-align:left;padding:9px 11px;border-radius:9px;background:none;border:none;cursor:pointer;transition:background .12s ease}.qr-item:hover{background:var(--bege-soft)}.qrk{font-size:12px;font-weight:700;color:var(--accent-ink);font-family:monospace}.qrv{font-size:12px;color:var(--muted);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.info-wrap{position:relative;display:flex}.info-pane{width:320px;flex-shrink:0;border-left:1px solid var(--linha);background:var(--surface);display:flex;flex-direction:column;min-height:0;overflow:hidden;transition:width .26s cubic-bezier(.4,0,.2,1)}.info-pane.collapsed{width:0;border-left:none}.info-scroll{flex:1;overflow-y:auto;padding:18px 18px 26px;min-width:320px}.info-pat-head{display:flex;flex-direction:column;align-items:center;text-align:center;padding-bottom:16px;border-bottom:1px solid var(--linha-soft)}.info-pat-head .conv-avatar{margin-bottom:10px}.info-pat-name{font-size:18px;font-weight:600;color:var(--ink)}.info-pat-sub{font-size:11.5px;color:var(--muted);margin-top:2px}.info-section-title{font-size:10px;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:var(--muted);margin:18px 0 9px}.info-field{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:7px 0;border-bottom:1px solid var(--linha-soft)}.info-field .ifl{font-size:11.5px;color:var(--muted);flex-shrink:0}.info-field .ifv{font-size:12.5px;color:var(--ink);font-weight:600;text-align:right}.info-select,.info-input{font-family:inherit;font-size:12px;font-weight:600;color:var(--ink);background:var(--offwhite);border:1px solid var(--linha);border-radius:7px;padding:5px 9px;cursor:pointer;max-width:168px}.info-input{padding:4px 8px}.info-input:focus,.info-select:focus{outline:none;border-color:var(--marrom);box-shadow:0 0 0 3px var(--marrom-soft)}.info-input.empty{color:var(--muted);font-weight:500}.info-field-stack{padding:8px 0 7px}.info-field-stack .ifl{display:block;margin-bottom:7px}.info-select-full{width:100%;font-family:inherit;font-size:12px;font-weight:600;color:var(--ink);background:var(--offwhite);border:1px solid var(--linha);border-radius:8px;padding:8px 10px;cursor:pointer}.info-select-full:focus{outline:none;border-color:var(--marrom);box-shadow:0 0 0 3px var(--marrom-soft)}.timeline{position:relative;padding-left:20px;margin-top:6px}.timeline:before{content:"";position:absolute;left:5px;top:4px;bottom:4px;width:2px;background:var(--linha)}.tl-item{position:relative;padding-bottom:15px}.tl-item:before{content:"";position:absolute;left:-19px;top:3px;width:11px;height:11px;border-radius:50%;background:var(--surface);border:2.5px solid var(--marrom)}.tl-item.note:before{border-color:var(--accent-ink);background:var(--bege-soft)}.tl-item.sys:before{border-color:var(--wpp)}.tl-when{font-size:10px;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.04em}.tl-text{font-size:12px;color:var(--ink);margin-top:2px}.tl-empty{font-size:12px;color:var(--muted);padding:8px 0}.info-collapse-tab{position:absolute;top:13px;left:-13px;width:26px;height:38px;background:var(--surface);border:1px solid var(--linha);border-right:none;border-radius:9px 0 0 9px;display:flex;align-items:center;justify-content:center;color:var(--muted);cursor:pointer;box-shadow:-3px 0 8px #4a36280d;z-index:5;transition:color .15s,background .15s,width .15s,height .15s,box-shadow .15s}.info-collapse-tab:hover{color:var(--marrom)}.info-wrap.collapsed .info-collapse-tab{background:var(--marrom);color:var(--surface);border-color:var(--marrom);width:30px;height:58px;box-shadow:-5px 0 14px #4a362829}.info-wrap.collapsed .info-collapse-tab svg{transform:rotate(180deg)}.conv-filter .fcount{opacity:.7;margin-left:2px;font-weight:700}.bubble-row{display:flex;align-items:flex-end;gap:6px}.bubble-row.row-sent{flex-direction:row-reverse}.bubble-row.row-received{flex-direction:row}.bubble-actions{display:flex;align-items:center;gap:2px;opacity:0;pointer-events:none;transition:opacity .15s ease;flex-shrink:0;align-self:flex-end;margin-bottom:4px}.bubble-row:hover .bubble-actions{opacity:1;pointer-events:auto}.bubble-act{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;background:var(--surface);border:1px solid var(--linha);color:var(--muted);cursor:pointer;font-size:13px;transition:background .13s ease,color .13s ease}.bubble-act:hover{background:var(--offwhite);color:var(--marrom)}.reaction-bar{display:flex;gap:2px;background:var(--surface);border:1px solid var(--linha);border-radius:20px;padding:4px 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.rc-count{font-size:11px;color:var(--muted);font-weight:600}.media-img-btn{display:block;background:none;border:none;padding:0;cursor:zoom-in;border-radius:8px;overflow:hidden;max-width:240px;width:100%}.media-img{display:block;max-width:240px;width:100%;border-radius:8px;object-fit:cover;border:1px solid var(--linha-soft)}.media-audio{display:flex;align-items:center;gap:8px;background:var(--offwhite);border-radius:20px;padding:8px 14px;min-width:160px;max-width:260px;border:1px solid var(--linha-soft)}.media-audio audio{flex:1;height:28px;accent-color:var(--marrom);min-width:0}.media-audio-dur{font-size:11px;color:var(--muted);flex-shrink:0;white-space:nowrap}.media-doc{display:flex;align-items:center;gap:10px;background:var(--offwhite);border-radius:10px;padding:10px 14px;max-width:260px;border:1px solid var(--linha-soft);cursor:pointer;transition:background .13s 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.quoted-block{border-left-color:var(--wpp-dark);background:#00000012}.quoted-who{font-size:11px;font-weight:700;color:var(--marrom);margin-bottom:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bubble-sent .quoted-who{color:var(--wpp-dark)}.quoted-text{font-size:12px;color:var(--ink);opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}.lightbox-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000e0;display:flex;align-items:center;justify-content:center;z-index:2000;animation:lb-in .16s ease}@keyframes lb-in{0%{opacity:0}to{opacity:1}}.lightbox-img{max-width:92vw;max-height:88vh;border-radius:6px;box-shadow:0 8px 40px 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ease;flex-shrink:0}.reply-context-x:hover{color:var(--danger)}.conv-avatar.avatar-img{display:block;width:44px;height:44px;object-fit:cover;border-radius:50%;flex-shrink:0}.conv-avatar.sm.avatar-img{width:38px;height:38px}.conv-avatar.lg.avatar-img{width:60px;height:60px}.conv-avatar,.chat-header-name,.info-pat-name{font-family:var(--font-display)}.chat-header-name{font-size:16px}.conv-stage{font-size:9.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;padding:2px 7px;border-radius:5px;background:var(--accent-soft);color:var(--accent-ink);display:inline-block}.conv-time.aging{color:var(--danger);font-weight:700}.bubble-system{align-self:center;background:var(--note);border:1px dashed var(--note-border);color:var(--accent-ink);font-size:11.5px;font-style:italic;max-width:75%;text-align:center;border-radius:10px;padding:8px 14px;margin:6px 0;box-shadow:none}.conv-filter{display:inline-flex;align-items:center;gap:5px}.conv-filter 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var(--line)}.funil-filters{display:flex;gap:8px;flex:1}.fdrop{position:relative;display:inline-flex;align-items:center;gap:6px;padding:8px 28px 8px 13px;border-radius:9px;background:var(--bg);border:1px solid var(--line);font-size:12px;font-weight:600;color:var(--ink);transition:.15s;cursor:pointer;white-space:nowrap}.fdrop:after{content:"";position:absolute;right:9px;top:50%;transform:translateY(-50%);width:14px;height:14px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%23999' stroke-width='2.5'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:center;pointer-events:none}.fdrop:hover{border-color:var(--brand-mid);background:#fff}.fdrop:focus-within{border-color:var(--brand-mid);box-shadow:0 0 0 2px color-mix(in srgb,var(--brand) 15%,transparent);outline:none}.fdrop svg{opacity:.55;flex-shrink:0}.fdrop 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#9a8f7a)}.cal-week-daynum{font-size:16px;font-weight:600;color:var(--ink, #2a2620)}.cal-week-col.today .cal-week-daynum{color:var(--marrom, #836E43)}.cal-week-events{display:flex;flex-direction:column;gap:4px;overflow-y:auto}.cal-week-events .cal-event{display:flex;flex-wrap:wrap;gap:4px;align-items:baseline}.cal-event-time{font-variant-numeric:tabular-nums;font-weight:600;font-size:10px}.cal-event-tag{font-size:9px;padding:0 5px;border-radius:999px;background:var(--offwhite, #efe6d3);color:var(--muted, #6b6151)}.cal-event-title{font-size:11px;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cal-nova-consulta{width:calc(100% - 36px);margin:10px 18px 0;display:block;justify-content:center}.cal-composer-lead{width:100%;background:var(--offwhite);border:1px solid var(--linha);border-radius:7px;padding:8px 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